![]() ![]() Now, as your support emails grow, individual efforts for managing this email account might not be sufficient. Let’s say you have a shared email account- ‘ Now with traditional email clients, there is a single login credential and only a single team member can access the account at any given time. But as the business grows and different departments pop into existence, the need to manage multiple email accounts becomes all the more important. Most businesses start their journey with a single email account. Team members can get relevant context through customer contact history, hold discussions with internal notes or comments, and share a common calendar. In addition to emails, modern shared inbox software acts as a universal inbox that incorporates chats, text messages, social media messages, and more. A shared inbox is a great way to have more eyes on your emails and ensure not a single email can slip through the cracks. Quick Comparison of Top Shared Inbox ToolsĪ shared inbox refers to an email inbox that multiple team members can use to send and receive emails- all from a single place.Top 15 Shared Inbox Tools Available in the Market.
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